Redbridge e-forms Pest Control – Customer satisfaction survey 1Introduction2Your details3Testimonial4How was the online booking process5Professionalism of the pest control technician6Was we able to resolve the problem7Would you recommend us8Future use of service9Help us improve our service Introduction Please be aware that this form is purely a satisfaction survey and comments made within it will not be responded directly to. However, if you wish to be contacted about your experience, please email pestcontrol@redbridge.gov.uk using the subject ‘Pest Control Satisfaction Survey’ with your comments and contact details we shall get back to you within five working days. We are committed to providing an efficient and effective Pest Control Service. We are always seeking feedback from our customers. Whether that be areas for improvement or a compliment, every bit of feedback is useful to us. We want to recognise our staff for good service and continue to monitor and improve the quality of our service. Would you be kind enough to take a couple of minutes to fill out this survey. Thank you, London Borough of Redbridge Pest Control Service Your details First nameLast nameEmail May we use your comments as a testimonial? If so, we will not publish your last name Yes No Did you find the online booking process quick and easy to use? Yes No How professional was the pest control technician who came to your property? Very professional Somewhat professional Not professional Was Redbridge Councils pest control service able to resolve your problem? Yes No How likely are you to recommend Redbridge council pest control service to people you know? Very likely I might recommend your service I will not recommend Will you use Redbridge councils pest control service for future pest control needs? Yes No Improving our serviceAre there ways we can improve our service?