This referral form can be completed by a member of public or by any professional or volunteer from any agency. The exception to this is London Borough of Redbridge staff who should complete the internal form via CareFirst unless they do not have access to the system.
In an emergency, or if you suspect you or someone else is in immediate danger, phone 999 to report to the Police.
To help us to carry out enquiries into allegations of abuse, including neglect, please complete and provide as much information as possible. We will only contact you if you provide your consent and your details will be confidential. The form will be screened within 24 hours and if you have given your consent, we will contact you to let you know what actions are being taken and which social work team will be carrying out the enquiries. If contact is not made within three days, and you wish to be provided with an update, please send an email to Adults.Alert@redbridge.gov.uk
We will speak to the person that you are concerned about to find out what their views are. We may also speak to other people to assist us in our enquiries but we will ask for permission first. If a crime has been committed, the concern may need to be reported to the police. Please note that we are not able to provide you with confidential personal information in line with Data Protection legislation.
Who Does Safeguarding Adults Duties Apply to?
An adult aged 18 and over who:
- has needs for care and support (whether or not the Council is meeting any of those needs)
- is experiencing, or at risk of abuse or neglect
- as a result of those care and support needs, is unable to protect themselves from either the risk of, or the experience of abuse or neglect