Contact us

For more information on adult services, visit Redbridge MyLife

For more information on children's services, visit Families Information Direct (FiND)

To report noise or anti-social behaviour happening now, call the Community Protection Team on 020 8478 4679, view more information on their hours of service.

You can notify us of historic, ongoing or recurring ASB and noise issues online via our ASB Report It form

We do not deal with excessive noise in the street or drug use. The use and dealing of drugs is a criminal offence and should be reported to the Police

To report issues including fly-tipping, abandoned vehicles and other environmental crimes, please use our Report It function.

There are no by-laws specifically banning or controlling bonfires. However frequent bonfires can cause a nuisance to neighbours.

Monday to Friday, 9am to 5pm you can contact the Environmental Health Team on 020 8554 5000. Outside normal office hours, you can contact the Community Protection team on 020 8478 4679.

To make an antisocial behaviour report or enquiry, please use our online form.

Please visit our PCN webpage to pay, review or contest a PCN.

Please visit our parking permits webpage to apply for resident, visitor, business or essential user permits.

To report a vehicle obstruction please contact the Parking management team on 020 8708 3636 from 8.30am to 5pm on Monday to Friday or APCOA Parking on 020 8708 5211 at all other times.

Please visit our Obstructions and clamping webpage for more information

Find out more and apply for a Blue Badge

Apply for a dropped kerb (footway crossing) or find out if you need planning permissions

Visit our recycling and refuse webpage to view your collection dates, report a missed collection or find your recycling points.

Find out how to dispose of your garden waste

Make a spillage report

You can order a recycle box online

If you would like us to dispose of the waste from your business, please email us or call 020 8708 5113 to set up a trade waste agreement.

For more information, visit the commercial and trade waste webpage.

Find out how you can order copies of certificates for births, deaths, marriages and civil partnerships that have taken place in Redbridge.

Find out how to book a registrar to conduct your ceremony if you have it at a licensed venue.

Please visit our Benefits webpage to find out how you can report a change of circumstances.

Visit the GOV.UK website to report benefit fraud

Find out more and apply for a Blue Badge

Visit our webpage to apply for building regulation consent

Search for building control applications by reference number, location, date or ward

If you are reporting a dangerous structure you should contact our office by phone. Monday to Friday, between 8.30am to 5pm call the Building Control Team on 020 8708 2529, between 5pm and 6pm please call the Customer Contact Centre on 020 8554 5000. If it is out of hours (between 6pm and 8.30am and weekends) please call 020 8708 5897.

If you need to obtain a copy of an archived planning or building control document such as a decision notice, approved plan or a completion certificate, please visit the website and complete the archived document request form

Find out how to set up a Council Tax direct debit online and alternative methods of payment.

FInd out how you can report a change to your Council Tax information.

Find out about and apply for a discount or exemption.

Read the instructions on how to set up a direct debit online

You can sign up for e-billing here

Find out more about the pests we do and don't deal with and our fees and charges.

To book a pest control treatment email us at community.safety@redbridge.gov.uk or call our Customer Contact Centre on 020 8554 5000.

If you would like to report a pest nuisance, please use our online form.

If you would like to request a pest control treatment, please visit our pest control appointment page.

If you would like to make an environmental health enquiry, please use our online form.

Complete a Freedom of Information request form

Find out what other issues you can report

Find out about current roadworks and closures

Find out how you can dispose of unwanted vehicles

You can find out more or apply for social housing online

Fill in the Housing Advice form for help on homelessness.

If you are facing eviction find out what you can do

Find out about licences to rent out properties, landlord and private tenants responsibilities and more on our Private rentals webapge

Planning permission or building regulation consent may be required before you start any work on your home improvements or building projects. Find out if you need permission

Visit our webpage to make a planning application

Search for and comment on planning applications anywhere in Redbridge.

If you need to obtain a copy of an archived planning or building control document such as a decision notice, approved plan or a completion certificate, please visit the website and complete the archived document request form

If you are a business which sells goods and services to consumers and require advice and information to help you comply with trading standards legislation, you can visit Business Companion. It offers both concise and in-depth advice free and impartial.

If you think a “bogus caller” or “rogue trader” has called at your door or have been a victim of crime dial 999 and try to give the Police a description of the person. If you see something suspicious or want more advice about doorstep crime, contact the Police on 101 or Citizens Advice on 03454 040 506 for advice.